Privacy Policy

Information We Collect

At virethalonqun, we collect various types of information to provide you with our personnel management services. This includes information you provide directly when creating an account, participating in our programs, or contacting our support team.

How We Use Your Information

Your personal information helps us deliver personalized services and improve our platform. We process this data lawfully under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act).

• Providing access to our personnel management platform and learning resources
• Sending important updates about your account and our services
• Responding to your inquiries and providing customer support
• Improving our platform based on user feedback and usage patterns
• Ensuring platform security and preventing unauthorized access
• Complying with legal obligations and regulatory requirements

Data Sharing and Disclosure

We maintain strict controls over how your information is shared. virethalonqun does not sell your personal data to third parties. We may share information in specific circumstances outlined below.

Service Providers: We work with trusted third-party service providers who assist us in operating our platform. These providers are contractually bound to protect your information and can only use it for specified purposes.

Legal Requirements: We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of our users and platform.

Business Transfers: In the unlikely event of a merger or acquisition, your information may be transferred as part of that transaction, subject to the same privacy protections.

Your Privacy Rights

Under Canadian privacy law, you have several important rights regarding your personal information. We respect these rights and provide clear mechanisms for exercising them.

• Correction: Request corrections to inaccurate or incomplete personal information
• Deletion: Ask us to delete your personal information, subject to legal retention requirements
• Withdrawal of Consent: Withdraw consent for processing where we rely on your consent
• Restriction: Request that we limit how we process your information
• Complaint: File a complaint with the Privacy Commissioner of Canada if you believe we've mishandled your information

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards: We use industry-standard encryption for data transmission and storage, secure server infrastructure, and regular security monitoring to detect potential threats.

Access Controls: Only authorized personnel have access to personal information, and access is limited to what's necessary for their job functions. All staff receive regular privacy training.

Regular Audits: We conduct regular security assessments and update our practices to address emerging threats and maintain compliance with Canadian privacy standards.

Data Retention and Deletion

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by Canadian law. Our retention practices are designed to balance your privacy rights with legitimate business needs.

Account Information: Retained for the duration of your active account plus seven years after account closure, as required by Canadian business records legislation.

Communication Records: Customer service interactions are retained for three years to help us improve our services and resolve any follow-up inquiries.

Usage Data: Aggregated and anonymized usage statistics may be retained indefinitely for platform improvement purposes, but personal identifiers are removed after two years.

International Data Transfers

Your personal information is primarily stored and processed in Canada. When we work with service providers in other countries, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Any international transfers are conducted under contractual arrangements that provide equivalent protection to Canadian privacy laws. We regularly review these arrangements to maintain compliance and protect your privacy rights.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your user experience and understand how our services are used. Most of these are essential for platform functionality, while others help us improve our services.

Essential Cookies: These are necessary for the platform to function properly and cannot be disabled without affecting core functionality.

Analytics Cookies: We use these to understand how users interact with our platform, helping us identify areas for improvement.

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.

Updates to This Policy

We review and update this privacy policy regularly to reflect changes in our practices, technology, and legal requirements. When we make significant changes, we'll notify you through your account email or by posting a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated.